What We Do
Training of people is highly important in organizations; it provides them with the needed knowledge and skills to appropriately manage their organization and lead it towards its goals. Therefore, investing in workforce potentials and competencies is utmost priority nowadays, which is why GATES is committed to build people capabilities through a wide array of practical educational and training programs, all of which are accredited by TRACCERT Canada except for the HMQT Master Program.
Education In Healthcare Management
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Professional Master's Degree in Healthcare Management, Quality & Technology
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Diploma in Healthcare Management
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Healthcare & Leadership Fellowship Program (Coming Soon)
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Revenue Cycle Management
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Certified Accreditation Surveyor (CAS)
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Certified Workforce Manager (CWM)
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Certified Quality & Accreditation Manager
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Finance For Non-Financials Managers (FNFM)
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"Management For All" Certification
Comprehensive Training
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Certified Accreditation Surveyor
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Revenue Cycle Management
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Certified Infection Risk Manager
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Certified Quality & Accreditation Manager
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The Consultation Process
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Management for All
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Risk Management in Healthcare
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Finance for Non-Financials
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Leadership in Healthcare
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Workforce Management Certificate
Professional Degrees
Coming Soon: Healthcare Management & Leadership Fellowship Program
Professional Master’s Degree in Healthcare Management, Quality & Technology
The Healthcare Management, Quality & Technology Master Program integrates GATES’ practical experience in healthcare management with the academic excellence of the Lebanese University. This is a two-year program providing the learner with advanced concepts, holistic view, and in-depth knowledge of healthcare management.
Course Offering
First Year
Research Methodology
Healthcare Management
Healthcare Systems & Economics
Financial Management in Healthcare Organizations
Governance & Leadership in Healthcare
Quality Management
Biostatistics and Epidemiology
Human Potential & Talent Management
Materials and Asset Management
Strategic Planning
Health Information Systems
Revenue Cycle Management in Healthcare
Healthcare Safety
Risk Governance
Healthcare Law, business & Ethics
Healthcare Management
Healthcare Systems & Economics
Second Year
Track I - Quality & Accreditation:
Allied Health Professional Management
Healthcare Communication & Marketing
Accreditation in Healthcare
Healthcare Facility Structure & Design
Quality Management in Healthcare
Operations Management
Clinical Practice Management
Track II - Health Technology Management:
Metrology & Norms
Medical Device Development
Healthcare Facility Structure & Design
Innovation & Sustainability
Technology Management & Assessment
Business Intelligence & Analytics
Maintenance Principles
Modeling & Testing
Thesis Project
Benefits
Understand healthcare systems and their components
Gain cutting edge knowledge in the field of management with emphasis on healthcare systems
Acquire necessary financial knowledge, supporting healthcare managers’ day to day practices
Achieve comprehensive knowledge in quality management
Understand and build management systems
Gain on-hands experience in the various aspects of healthcare management
Understand accreditation standards
Diploma in Healthcare Management
Today, leading a healthcare organization takes more than the ability to treat patients. In managerial roles, physicians need to balance financial responsibilities, competitive pressure, workforce management, and resource planning to streamline the health delivery system. As the entities delivering health services have grown more corporate and complex, the need to acquire formal managerial and business skills has become critical for physicians aiming at playing leading roles in optimization of healthcare performance.
Program Overview
- This is a transformative online practical program tailored to physicians’ specific leadership needs for multidisciplinary knowledge & skills in hospital management.
- It is a practical program with more than 25 management tools to augment the skills of healthcare professionals in an interactive environment with peers from across the globe.
Featured Content
- Management & Organizational Development (5 modules)
- Patient Safety (5 modules)
- Healthcare Systems & Economics (5 modules)
- Accreditation (5 modules)
- Healthcare Technology & Innovation (5 modules)
- Healthcare Systems (5 modules)
Benefits
Understand accreditation standards
Revenue Cycle Management
Hospitals exist in a very uncertain time. Reimbursement risk runs high and receiving payments from patients is not guaranteed. The ability to capture lost revenue and improve the ability to forecast actual revenue received to the budget is necessary for hospitals' and other service providers' survival and vitality.
Here comes the Revenue Cycle Management, to improve the patient accounting practices towards error free profitable billing, smart occupancy management, and economic utilization of hospital recourses
Overview
This is a 30 hour program including:
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RCM in the Context of Healthcare Systems & Economics
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Briefing on Insurance Companies
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RCM 24 Standard Steps
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RCM Holistic System Understanding: the Function’s 7Ps
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A Patient-Centric RCM
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Economic Performance and Utilization Management
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Performance Improvement for Revenue Cycle Management
Benefits
Certified Accreditation Surveyor (CAS)
The Certified Accreditation Surveyor provides knowledge to healthcare professionals on the methodologies and tools that are used during accreditation surveys. This program is accredited by the International Society for Quality in Healthcare (ISQua). It builds the capacity to master the surveying skills, and to augment the orientation toward improving the performance in organizations, rather than exerting fear and punishment.
Featured Content: This is a 30-hour training program including the lectures and practical interventions:
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Accreditation Systems
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ISQua Accreditation Process
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Auditing Standards ISQua & ISO 19011
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Developing a Survey Program
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Pre-survey Preparation Tools
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Onsite Survey Techniques
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Tracer Methodology
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Post-survey Report & Deliverables
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How to be an Effective Surveyor
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Surveyor Toolkit
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Observing a Real Survey
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Conducting a Real Survey with Coaching
Benefits
Understand healthcare systems and their components
Gain cutting edge knowledge in the field of management with emphasis on healthcare systems
Acquire necessary financial knowledge, supporting healthcare managers’ day to day practices
Achieve comprehensive knowledge in quality management
Understand and build management systems
Gain on-hands experience in the various aspects of healthcare management
Understand accreditation standards
Certified Workforce Manager (CWM)
People are the source of value in an organization. They mobilize the resources to get to the outcomes, and hence to actualize the organizational goals. Workforce management involves identifying the organizational needs for people, recruiting the right people, maintaining a solid performance management system, retaining competent employees, identify training needs, and handling the personnel needed operations. The Certified Workforce Manager (CFW) program develops the skills of managers in organizations to manage people according to the recent trends.
Introduction to Human Resources
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Human Resources Concepts
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Human Resources Professionals
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Labor Law
Workforce Management Plan
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Core Policies and Procedures
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Staffing Plan
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Staff Retention Strategy
Advanced Workforce Management Strategies
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Comprehensive Strategies
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Implementation Plans
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Advanced Topics
Benefits
Certified Quality & Accreditation Manager
The Certified Accreditation & Quality Manager is a 5-day skill-based training program. It is dedicated for managers and leaders to learn and understand the new concepts of Organizational Development (OD). The adopted methodology is leadership-driven, people-centric, and focusing on 7 performance drivers (Click here to check the 7Ps system model).
Program Overview
This program details the basics of the mainstream improvement methodologies such as Total Quality Management (TQM), Lean Management, Six Sigma, Balanced Scorecard, and the Socio-Economic Approach to Management (SEAM). Also, it tackles the holistic change framework in organizations “The 5Ds Methodology” with the relevant tools to every step.
Featured Content
This is a 30-hour program, topped with a supervised application research.
- Organizational Development & Integrated Quality Improvement
- The New Organizational Development Methodology (5Ds Organizational Development)
- The Consultation Process an Application to Quality & Accreditation Projects
- New Concepts of Leadership & Leadership Driven Change Management
Benefits
Finance For Non-Financials Managers (FNFM)
This training workshop is designed to empower participants with knowledge, skills and attitudes required for developing the financial competence and understanding which are essential for all Managers. It provides knowledge and skills in reading and analyzing financial reports, and understanding the difference between cash and profit, enabling Managers to solve managerial problems.
Featured Content
This is a 30-hour program, topped with a supervised application research.
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Introduction to General Accounting (Principles & Practices)
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Understanding Financial Statements
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Financial Statements and Ratio Analysis
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Costing (Cost Analysis)
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Budget Preparation and Control
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Feasibility Study
Benefits
Acquire necessary financial knowledge, supporting healthcare managers’ day to day practices
"Management For All" Certification
The Management For All Certification is tailored to eliminate the illiteracy in management and to provide basic knowledge for professionals, small-medium enterprises, craftsmen, school owners, entrepreneurs. This program provides a generic management knowledge, through lectures, and practical applications on tools.
Featured Content
This is a 30-hour program, including lectures and a simulated practicum.
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Introduction to Management
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Quality Management
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Workforce Management
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Organizational Development
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Leadership