HMQT Graduates
HMD Graduates

What We Do

Training of people is highly important in organizations; it provides them with the needed knowledge and skills to appropriately manage their organization and lead it towards its goals. Therefore, investing in workforce potentials and competencies is utmost priority nowadays, which is why GATES is committed to build people capabilities through a wide array of practical educational and training programs, all of which are accredited by TRACCERT Canada except for the HMQT Master Program.

Comprehensive Training

  1. Certified Accreditation Surveyor (CAS)
  2. Revenue Cycle Management (RCM)
  3. Certified Infection Risk Manager (CIRM)
  4. Certified Quality & Accreditation Manager (CQAM)
  5. The Consultation Process
  6. Management for All Certificate
  7. Risk Management in Healthcare (RMH)
  8. Finance for Non-Financial Managers(FNFM)
  9. Leadership in Healthcare
  10. Workforce Management Certificate (CWM)

Education In Healthcare Management

  1. Professional Master's Degree in Healthcare Management, Quality & Technology (HMQT)
  2. Diploma in Healthcare Management (HMD)

Professional Degrees

Professional Master’s Degree in Healthcare Management, Quality & Technology

Diploma in Healthcare Management

Revenue Cycle Management

Certified Accreditation Surveyor (CAS)

Certified Workforce Manager (CWM)

Certified Quality & Accreditation Manager

Finance For Non-Financials Managers (FNFM)

"Management For All" Certification

Professional Master’s Degree in Healthcare Management, Quality & Technology

The Healthcare Management, Quality & Technology Master Program integrates GATES’ practical experience in healthcare management with the academic excellence of the Lebanese University. This is a two-year program providing the learner with advanced concepts, holistic view, and in-depth knowledge of healthcare management.

Course Offering

First Year

Semester 1
  • Research Methodology
  • Healthcare Management
  • Healthcare Systems & Economics
  • Financial Management in Healthcare Organizations
  • Governance & Leadership in Healthcare
  • Quality Management
  • Biostatistics and Epidemiology
Semester 2
  1. Human Potential & Talent Management
  2. Materials and Asset Management
  3. Strategic Planning
  4. Health Information Systems
  5. Revenue Cycle Management in Healthcare
  6. Healthcare Safety
  7. Risk Governance
  8. Healthcare Law, business & Ethics
  9. Healthcare Management
  10. Healthcare Systems & Economics

Second Year

Semester 1
Track I - Quality & Accreditation:
      1. Allied Health Professional Management
      2. Healthcare Communication & Marketing
      3. Accreditation in Healthcare
      4. Healthcare Facility Structure & Design
      5. Quality Management in Healthcare
      6. Operations Management
      7. Clinical Practice Management

 

Track II - Health Technology Management:
    1. Metrology & Norms
    2. Medical Device Development
    3. Healthcare Facility Structure & Design
    4. Innovation & Sustainability
    5. Technology Management & Assessment
    6. Business Intelligence & Analytics
    7. Maintenance Principles
    8. Modeling & Testing
Semester 2
  1. Thesis Project

Benefits

Healthcare Systems Knowledge

Understand healthcare systems and their components

Knowledge In Management

Gain cutting edge knowledge in the field of management with emphasis on healthcare systems

Hands-On Financial Knowledge

Acquire necessary financial knowledge, supporting healthcare managers’ day to day practices

Quality Management

Achieve comprehensive knowledge in quality management

Building Healthcare Management Systems

Understand and build management systems

Gain on-hands experience in the various aspects of healthcare management

Accreditation Standards

Understand accreditation standards

Industry Insights In Healthcare Management

Diploma in Healthcare Management

Today, leading a healthcare organization takes more than the ability to treat patients. In managerial roles, physicians need to balance financial responsibilities, competitive pressure, workforce management, and resource planning to streamline the health delivery system. As the entities delivering health services have grown more corporate and complex, the need to acquire formal managerial and business skills has become critical for physicians aiming at playing leading roles in optimization of healthcare performance.

Program Overview

  • This is a transformative online practical program tailored to physicians’ specific leadership needs for multidisciplinary knowledge & skills in hospital management.
  • It is a 30-hour practical program with more than 25 management tools to augment the skills of healthcare professionals in an interactive environment with peers from across the globe.

Featured Content

  • Management & Organizational Development (5 modules)
  • Patient Safety (5 modules)
  • Healthcare Systems & Economics (5 modules)
  • Accreditation (5 modules)
  • Healthcare Technology & Innovation (5 modules)
  • Healthcare Systems (5 modules)

Benefits

Understand healthcare systems and their components
Acquire basic financial knowledge, to understand the received financial reports
Achieve basic knowledge in quality management
Understand management systems, holistically

 

 

Learn trends in healthcare management
Accreditation Standards

Understand accreditation standards

Understand accreditation standards
Gain on-hands experience in the various aspects of healthcare management

Revenue Cycle Management

Hospitals exist in a very uncertain time. Reimbursement risk runs high and receiving payments from patients is not guaranteed. The ability to capture lost revenue and improve the ability to forecast actual revenue received to the budget is necessary for hospitals' and other service providers' survival and vitality.
Here comes the Revenue Cycle Management, to improve the patient accounting practices towards error free profitable billing, smart occupancy management, and economic utilization of hospital recourses

Overview

This is a 25 hour program including:
  1. RCM in the Context of Healthcare Systems & Economics
  2. Briefing on Insurance Companies
  3. RCM 24 Standard Steps
  4. RCM Holistic System Understanding: the Function’s 7Ps
  5. A Patient-Centric RCM
  6. Economic Performance and Utilization Management
  7. Performance Improvement for Revenue Cycle Management

Benefits

Acquire a holistic knowledge in Revenue Cycle Management
Understand the payers’ perspectives
Gain up-to-date knowledge in the RCM best practices and trends in healthcare
Understand the application of improvement tools and organizational development basis in RCM

Certified Accreditation Surveyor (CAS)

The Certified Accreditation Surveyor provides knowledge to healthcare professionals on the methodologies and tools that are used during accreditation surveys. This program is accredited by the International Society for Quality in Healthcare (ISQua). It builds the capacity to master the surveying skills, and to augment the orientation toward improving the performance in organizations, rather than exerting fear and punishment.

Featured Content: This is a 25-hour training program including the lectures and practical interventions:

  • Accreditation Systems
  • ISQua Accreditation Process
  • Auditing Standards ISQua & ISO 19011
  • Developing a Survey Program
  • Pre-survey Preparation Tools
  • Onsite Survey Techniques
  • Tracer Methodology
  • Post-survey Report & Deliverables
  • How to be an Effective Surveyor
  • Surveyor Toolkit
  • Observing a Real Survey
  • Conducting a Real Survey with Coaching

Benefits

Healthcare Systems Knowledge

Understand healthcare systems and their components

Knowledge In Management

Gain cutting edge knowledge in the field of management with emphasis on healthcare systems

Hands-On Financial Knowledge

Acquire necessary financial knowledge, supporting healthcare managers’ day to day practices

Quality Management

Achieve comprehensive knowledge in quality management

Building Healthcare Management Systems

Understand and build management systems

Gain on-hands experience in the various aspects of healthcare management

Accreditation Standards

Understand accreditation standards

Industry Insights In Healthcare Management

Certified Workforce Manager (CWM)

People are the source of value in an organization. They mobilize the resources to get to the outcomes, and hence to actualize the organizational goals. Workforce management involves identifying the organizational needs for people, recruiting the right people, maintaining a solid performance management system, retaining competent employees, identify training needs, and handling the personnel needed operations. The Certified Workforce Manager (CFW) program develops the skills of managers in organizations to manage people according to the recent trends.

Introduction to Human Resources

  1. Human Resources Concepts
  2. Human Resources Professionals
  3. Labor Law

Workforce Management Plan

  1. Core Policies and Procedures
  2. Staffing Plan
  3. Staff Retention Strategy

Advanced Workforce Management Strategies

  1. Comprehensive Strategies
  2. Implementation Plans
  3. Advanced Topics

Benefits

Provide participants out-of-box ideas in managing workforce in organizations.
Support organizational leaders in workforce management essential tasks, such as staffing plans, retention, etc.

Certified Quality & Accreditation Manager

The Certified Accreditation & Quality Manager is a 5-day skill-based training program. It is dedicated for managers and leaders to learn and understand the new concepts of Organizational Development (OD). The adopted methodology is leadership-driven, people-centric, and focusing on 7 performance drivers.

Program Overview

This program details the basics of the mainstream improvement methodologies such as Total Quality Management (TQM), Lean Management, Six Sigma, Balanced Scorecard, and the Socio-Economic Approach to Management (SEAM). Also, it tackles the holistic change framework in organizations “The 5Ds Methodology” with the relevant tools to every step.

Featured Content

This is a 25-hour program, topped with a supervised application research.

  1. Organizational Development & Integrated Quality Improvement
  2. The New Organizational Development Methodology (5Ds Organizational Development)
  3. The Consultation Process an Application to Quality & Accreditation Projects
  4. New Concepts of Leadership & Leadership Driven Change Management

Benefits

Understand the improvement methodologies and tools
Bridge theory to practice in the 5Ds methodology, through tools application
Understand the third dimension of performance and organizational development “Leadership”, with the latest trends and theories

Finance For Non-Financials Managers (FNFM)

This training workshop is designed to empower participants with knowledge, skills and attitudes required for developing the financial competence and understanding which are essential for all Managers. It provides knowledge and skills in reading and analyzing financial reports, and understanding the difference between cash and profit, enabling Managers to solve managerial problems.

Featured Content

This is a 30-hour program, topped with a supervised application research.
  • Introduction to General Accounting (Principles & Practices)
  • Understanding Financial Statements
  • Financial Statements and Ratio Analysis
  • Costing (Cost Analysis)
  • Budget Preparation and Control
  • Feasibility Study

Benefits

Build the managers’ capabilities in finance skills.
Remove the illiteracy in financial terms and statements for all non-financial managers
Hands-On Financial Knowledge

Acquire necessary financial knowledge, supporting healthcare managers’ day to day practices

Bridging theory and practice in all simple financial operations

"Management For All" Certification

The Management For All Certification is tailored to eliminate the illiteracy in management and to provide basic knowledge for professionals, small-medium enterprises, craftsmen, school owners, entrepreneurs. This program provides a generic management knowledge, through lectures, and practical applications on tools.

Featured Content

This is a 30-hour program, including lectures and a simulated practicum.
  • Introduction to Management
  • Quality Management
  • Workforce Management
  • Organizational Development
  • Leadership

Benefits

Build the ability for all professionals in basic management skills
Understanding the organizational environment and dealing with basic management tools for enhancing the performance
Building a practical knowledge in applying basic management tools

Insights